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Returns & Exchanges

All the info you need when an item didn't quite work for you or your pup.

What can I do if a pattern is sold out for the size i need?

occasionally we sell out of sizes. if a size is missing from your favorite pattern that means we cannot currently ship the item. feel free to contact us as there may be items that are not listed on our website.

What if my order contains a defective product?

if you receive your molly mutt products and find that they are in some way defective please let us know! we want to make sure that all molly mutt products meet our standards for durability and quality. we will make sure that you are sent a replacemen

How do i return or exchange my items?

we are a small company with free shipping on all outbound packages, so — unfortunately — we're not able to offer free returns as well. 1. place a new order for the item(s) you need now. we'll ship this order right away.2. send back your other item(s)

Steps for returns

Molly Mutt Returns2855 Mandela Pkwy, Suite 11,Oakland, CA 94608. note: for small returns, the USPS flat rate padded envelope is the cheapest option. in general, USPS flat rate boxes are less expensive than Fedex and UPS.